Faster Searches and Reports in ADAPTcrm

If you use MSSQL Server 2005 for the ADAPTcrm database, you can take advantage of improved performance of search in accounts, contacts and service tickets as well as improved reporting speed in the same modules.

Use Remote Desktop to login and use ADAPTcrm

ADAPTcrm now supports remote desktop connections via the Internet using Microsoft Terminal Services. By definition, this will also extend remote connections from supported Windows Mobile devices.

Now your remote users can connect directly into the main ADAPTcrm database and have access to all features - just as if they were working at their desk.

Of course, for mobile users NOT able to connect this way, the offline laptop alternative is available.

Import Outlook contacts into ADAPTcrm

Until now, you could NOT import Outlook contacts into ADAPTcrm without a tedious export from Outlook and import into ADAPTcrm - a process that had lots of problems.

Now you can setup each user of ADAPTcrm to allow importing contacts into ADAPTcrm from their desktop Outlook. The process also takes care of firstname,lastname parsing and reversal if needed and will allow pointing the new contact to an existing ADAPTcrm account.